Skip to main content
WLP App Support
Home
Knowledge base
Submit a ticket
English
German
English
Home
Knowledge base
All
Articles
Recent Searches
Clear all
No recent searches
Popular Articles
Articles
View all
Topics
View all
Tickets
View all
Sorry! nothing found for
Knowledge base
WLP First Steps - Let's go! (1)
Access to the WLP App (6)
The WLP app
How to get your personal WLP ID
Downloading and installing the WLP app
View all 6
The WLP app - Features at a glance (1)
The app sections (6)
Your ‘Coach’ section in the WLP app
The ‘Challenges’ and ‘Progress’ sections in the WLP app
The ‘Rewards’ section in the WLP app
View all 6
The WLP app - FAQ and troubleshooting (3)
Your account (3)
How to log in to your account
Reset password
How to create a new password
Fitness tracker connection (10)
How do I connect my fitness tracker / tracking app?
Missing permissions as the cause of synchronisation problems
The data from my fitness tracker is not synchronising with the WLP app
View all 10
Fitness tracker issues (7)
Recovering Missing Tracker Data
Health Connect: A Help Guide
Apple Health: A Help Guide
View all 7
The WLP app - Legal and Security (3)
General (3)
Where can I find the privacy policy?
Where can I find the General Terms of Use?
Where can I find the consent form?
Data request and account deletion (2)
How can you request an extract of your data?
How can you delete your account?
Data security (2)
How is your data protected?
General information on personal password security
The WLP app - General (1)
Contact (1)
How do you contact user support?