Health Connect: A Help Guide

We’ll get your data back on track!

Are your activities not being tracked or synced correctly? Follow the steps below to check for the cause and restore syncing.

Important: After each step, please wait 30 minutes and check to see if the data is flowing again.

What is Health Connect?

Health Connect is your digital health assistant for Android:

- A central hub for your health data

- Connects trackers and fitness apps

- Secure data exchange between apps

Important: Health Connect doesn’t track activities itself. It’s your data manager!

Where can you find Health Connect?

1. In the Google Play Store (free)

2. Pre-installed on some Pixel smartphones

Goodbye Google Fit, Hello Health Connect

Google Fit is being phased out. Health Connect is your new health data manager!

How to Set Up Health Connect Correctly

Step 1: Check for Installation

- Search for “Health Connect” on your smartphone

- Or: Settings → Security & Privacy → Additional privacy settings → Health Connect

- Can’t find it? Install it here

Step 2: Find a compatible tracking app

- Google Fit is a popular choice

- Check the list of compatible apps

- Tip: Non-compatible trackers can often be connected to Google Fit!

Step 3: Connect apps to Health Connect

- Open the Health Connect app

- Tap “App Permissions”

- Select tracking apps

- Set up data sharing

- Confirm by tapping “Allow”

Step 4: Check tracking app settings

- Open the tracking app

- In Settings, search for “Health Connect” or “Data Sharing”

- Enable the connection

Troubleshooting Checklist

1. Check permissions

- Health Connect → “App Permissions”

- Are all necessary permissions enabled?

2. Check app support

- Not every app supports every data type

- Check the app’s information for supported data types

3. Restart synchronization

- Disable the Health Connect connection in the tracking app

- Wait 30 seconds

- Re-enable the connection

4. Be patient

- Data synchronization takes time

- WLP updates several times a day

5. Update apps

- Check the Play Store for updates

- Install all available updates

6. Restart your device

- Restart your smartphone

- Often the simplest solution!

Tips for Smooth Tracking

- Sync regularly

- Keep all relevant apps up to date

- Check permissions after app updates

The more regularly you sync, the more up-to-date your data will be!

If nothing helps...

Have all these steps failed to resolve the issue? Our support team is here for you!

- Document the steps you’ve taken so far

- Describe the problem in detail